S

Sim Molida

4 years ago

Went to the restroom in the International side of ...

Went to the restroom in the International side of the airport near terminal 9.

I had no idea the floor was wet. There was no sign or anyone to inform that the floor was slippery.

I fell backwards with the full weight of my backpack and carry-on luggage.

I am in pain. My right palm is all bruised and throbbing in serious pain.

The airport staff did nothing to help me. The staff pretended not to see that I fell. When I confronted the staff that was cleaning the restroom to tell him what happened in Khmer. He pretending not to hear me.

I told him again in Khmer and the staff did nothing to help resolve the situation. Not very professional.

I am left leaving Cambodia with a horrendous last impression.

All the money spent into renovations in making this airport a higher modern standard and yet, it seems like very little money was spent in staff training in educating firstly to put a Caution Wet Floor sign when the floor is wet and secondly, helping someone when a problem occurs.

This has to be fixed!!!

Not happy leaving Cambodia with an injury that could have been prevented and no staff was willing to help, let alone apologize!!!!!!

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