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Review of Univeristy of Phoenix

The Education And Professionalism Of The Staff Are...

The Education And Professionalism Of The Staff Are Great Along With The Resources That Students Are Provided. The Financial Aid Department Are Prompt And Detailed My Financial Advisor Ms. Heselius Is Awesome. However The Downside To The School Is That As A Current Student, Management Needs To Gain Structure To The Veterans Affairs Department Or Hire More Staff or Revamp The SOP With Processing Information To The VA. Not Sure Exactly What Happened In The Last 6 Months But It Has Become Snail Pace. If This Process Improved I'd Be Happy To Share Information About The Institution With Fellow Veterans. But What Is Important To Us Is The Processing Of Information. Not Particularly Sure What The Process Entails But The Outside Looking In, It Is Frustrating Wondering Why Information Is Back Dated And Getting Sent Late. A Year Ago After Attending My 3rd Class If The Course The Certification was Automatic. Now After The Class Is Complete Right Before Starting The Next Course I Receive A Certification Of Enrollment. Fellow Veteran Classmates Have The Same Frustration. Great Academic Environment Overall.