Shannon Fournier

Review of Utah Valley Regional Medical C...

I'm not usually one to complain. But this experien...

I'm not usually one to complain. But this experience cannot go unheard. I came in to the ER with chest pains, disorientation and clammy hands. I recently quit smoking cold turkey, although yay me for quitting I started to get chest pains. Went in to an urgent care to get checked out and they told me that the sudden change put me at a higher risk of a heart attack. So I went to the ER. Hooked me up to an EKG after about 2 hours of waiting. And then another hour goes by and still nothing. Meanwhile, still have pain in my chest and breathing slower at this time. Funny thing is it wasn't just the fact of not being seen but what I saw while waiting for... well anything really... Was goofing around, small talk and at one point I saw a nurse cleaning her teeth. I may not have kept up in the world of medicine for the last few years but I know what its like working in a stressful environment where people are concerned about their health. Served in the Army as a Combat Medic I knew the symptoms of what I was feeling and what could happen to me. Little discouraging to see the lack of care that they brought. Not only that but they didn't fight me when I told them that I was leaving either. They just went and got my chart and had me sign out saying that I refused treatment. I know having a medical type job makes pretty good money, you should be doing it for the people. Cause to someone that watches what you do. They see the things that you flaunt as if its nothing. That waiting room filled up pretty quick and they were not moving to quick to check everyone. All I'm asking to go around see how people are doing. I've been there, doesn't take that long. Go above and beyond for people. You are in that position to make them better, physically and mentally. And that is what they will remember.