Wow! What a great experience yesterday with an HVA...

Wow! What a great experience yesterday with an HVAC inspection and proposal. TLC didn't send a "Salesman" in dress shoes and a golf shirt. They sent the installer who will install the system he recommends after crawling through the crawlspace, examining the intricacies of the existing duct-work, and spending over an hour discussing our perception of need and our expectations. Could not be happier. Once again TLC has exceeded our expectations.