The hotel is pretty and most of the staff are real...

The hotel is pretty and most of the staff are really nice and friendly. I came with a group of people and a lot of us out of about 20 people complained that their rooms smelt moldy. A lot of us are feeling sick now 6 days into the trip, including myself who is experiencing headaches and allergies. There are no mini fridges in our rooms. So we can t keep any food or drink refrigerated. The food at the hotel is really really great but the USD to TT conversion sometimes can be a bit tricky. Additionally, they charge you a mandatory 10% service/ gratuity fee and taxes, then they sometimes avoid giving you your change. Which is crazy because people sometimes tip on top of gratuity but you won t even give us opportunity to. One time they owed one of us 16 USD change and never brought it. That was probably the third time we had to ask for our change and would have been way too much of a tip on top of gratuity regardless for a meal that costed 44 USD. Also, everyone seems to like the pool, but it s visibly dirty, just like a lot of places in the hotel (like the building itself and underneath the umbrellas by the poolside). All in all it s been a bit frustrating through the sickness and the lack of amenities in the room although the staff have been very friendly and smiley (even as they forget to give you your change).