Jeroen Wedda

Review of Accor Hotels Sofitel Grand Sop...

A very enjoyable stay. Breakfast is excellent. Wi-...

A very enjoyable stay. Breakfast is excellent. Wi-Fi is very good. The rooms are spacious and luxurious.
Two remarks though. The curtains are not able to block daylight. I had to rebuild the room to make it sufficiently dark so I could sleep.
The second issue is with the overly helpful staff. Providing service also means that you should be able to judge if that extra service is needed. As a guest I feel that I sometimes get jumped upon by young staff who's very eager to carry my luggage our such. Service should add to the experience, not detract from it. I have spend quite a few days at this hotel in the past and I notice it every time.