When we first arrived to check in the manager name...

When we first arrived to check in the manager named Grant was very unprofessional and rude ,we had booked a room with a patio ,and when we arrived we were told there were none available so they gave us what was available,no explanation on why ,no apologies just open rudeness ,the teller was actually quite pleasent but the manager Grant was incompetent ,I have no idea how he's in charge in a customer service base job, he made our check in a living hell and disregarded us completely ,other than the initial anger ,the water park is ok.