Vic BReview ofAZ spa
Two things I will warn you about Arizona Hot Tub C...
Two things I will warn you about Arizona Hot Tub Co. The first: Buyer Beware , the second: Be ready for High Pressure Sales . I had two previous Hot Spring Spas and they were wonderful. Had one for 17 years, with minor repairs. Went in to AHT to buy a new spa. After looking at the two models I was interested in, one they supposedly had in stock at the warehouse and the other they would have to order and it would take a long time to get here because the factory is closed. We decided on the one they assured us was brand new at the warehouse . We signed a contract and I gave them a check for half the tub, over $7000, for delivery in approximately one month. Walked out of the store, a half hour later, it hit me, they were NOT selling me a new, never used hot tub.
Turns out the tub was NOT at the warehouse , instead it was at one of the employees house and had been there for some time, so it was not new, but a used spa, which they had told me was in the warehouse .
I went back the next day and confronted them with the facts, they admitted the tub was in an employee s home being used. I cancelled the contract immediately. Apparently as I found out later, they lend their employees a tub so they can speak from first hand experience. They tried to sell me one of these demo tubs as brand new, at brand new prices. My advice to a buyer is BE SURE OF WHAT YOU ARE GETTING.
Secondly, after admitting they had misrepresented the tub they sold me, they still wanted to sell me another tub, overlooking the fact that they had just tried to sell me a used or demo tub as brand new, in the warehouse . And they kept trying, until I just walked out the door. DONT DO ANYTHING IN A HURRY, SLEEP ON YOUR DECISION, BEFORE YOU BUY. Don t stand for the high pressure.

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