Vicki DeNardo Review of Vivint
I could not award any stars to this company! I had...
I could not award any stars to this company! I had to give it one in order for this to post. From the beginning I was promised all these wonderful things they could do and then after we signed the contract they come back and say our house is not equipped to install any of the products they advertise. So everything I wanted and what I signed up for I cannot have. That should have been assessed beforehand. I was promised it could be done. That was one of the big issues before signing because another company told me it couldn't be done. However, the salesperson promised that it could and he told us the other company did not have the technology that Vivant has and that's why they couldn't do it. All wrong! I want out of this contract. The customer service stinks. There is no communication between the salespeople, supervisors and staff that actually do the work. It would be great to hear from a supervisor to let me out of this because I will bad mouth this company any way I can until the end. They don't care about your or your safety, they just want the damn dollar. AARGH! Thank you for this platform to tell you how awful and misleading I think your company is. Maybe someone here will listen.

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