Dawn Higgins

Review of Sheraton Old Town

The entire hotel did not have television cable and...

The entire hotel did not have television cable and the front desk kept saying it was coming on when they knew it wasn't. The cable company had left for the night. We would have stayed somewhere else. When I called the GM, David Whipple, he couldn't return my call and didn't offer any refund. Terrible customer service!!! Will NEVER stay here again.