Dyann Fenwick

Review of Bardessono

May 12, 2020

May 12, 2020

My husband and I booked Bardessono hotel for a week's stay end of May/early June 2020. We chose this hotel after doing our due diligence and researching all upscale hotels in the area. The trip was to celebrate our 20 year wedding anniversary and would be a huge extravagance for us. When booking, we noted that Bardessono offered a full refund if our cancellation was received with 14 days of our arrival date. Better to be safe than sorry!

Due to travel restrictions imposed because of Covid-19, we had to cancel our trip. We were extremely disappointed, to say the least. I notified Bardessono on April 7th to advise of our cancellation and to this date, still have not received a credit on our card. This amounts close to $11,000.00 Canadian!

Take it from me, you may want to proceed with extreme caution when booking your stay with Bardessono. DO NOT pay 100% of your stay up front! It's times like these that businesses show how they truly treat their clients.