Berkay Bulbun

Review of Metropol Palace / Sheraton Sof...

I have waited for a while to really think about wh...

I have waited for a while to really think about what has happened during my stay at this hotel in order to write a review. There are 2 phases of my stay, first phase was when I stayed with 150 people from my company for a convention that we held at the hotel. I stayed by myself in a room which I truly hated. The hotel decided to asign a handicapped room for me and it was super uncomfortable to perform simple things like using the toilet and taking a shower considering the fact that I'm 6'5" (195 cm). I believe the room would have been perfect for a handicapped person and I really appreciate the efforts of the hotel to look out for handicapped people. But still eventhough I had talked to hotel staff a numerous times, they ignored my request to change my room. Because of this I would have given them 1 star, however I had to extend my stay for another day to attend a meeting. Since it was a new booking the staff changed my room which was so beautiful in a lot of ways, I was even more mad that I had to stay in my first room for two days. My second room had a gorgeous park view, a fantastic bathroom (which was not perfectly clean but got the job done) and a comfortable bed. For the second room my rating is somewhere between 4 to 5. All in all, my average rating is 3 stars. I highly recommend the types of my second room.