Jim Harris Review of Pearson Ford
My wife and I recently - Saturday, January 26th, 2...
My wife and I recently - Saturday, January 26th, 2019 - located a 2015 Honda CRV in an online search and it was located at Pearson Ford. We were looking to purchase a CRV for our daughter who is in Michigan. Upon my visit, Bill Blackstone met me at the door and very politely welcomed me and asked how he could help. He asked if anyone on line had assisted us and he explained that it is important to make sure as it has an impact on the income of someone in that role. I noticed right away that Bill was focused on helping me and doing it in a professional, friendly and personal manner. Bill at no point came across as a " hard sale " sales consultant, but more of one who wanted to offer assistance in my vehicle selection. Bill quickly found the CRV and we took the car for a test drive. Bill answered all of my questions and was very helpful at all times with any question about the car or the dealership.Upon our return Bill had introduced me to Amanda Gregor and explained that she would handle the Finance of the purchase. I returned to the dealership with my wife and the car that we trading in on the CRV. We did make the purchase and both Amanda and Bill were excellent in how the entire process took place. Again, they were extremely professional and knowledgeable, but also did it in a trusting and personal approach. Bill had covered everything regarding the CRV itself, and Amanda handled the warranty and the finances of the purchase after that. Amanda was extremely helpful regarding the warranty - which we did purchase and just as Bill handled it in an excellent manner. No pressure or any sign of " Salesmanship ". Please note that I have been in Sales and Sales Management for 35 years. My final comments on both Bill Blackstone and Amanda Gregor are that they did an outstanding job and you should be proud at the Pearson Ford Dealership to have them on your Team. I will return to purchase another vehicle from them and would highly recommend them to my family, friends, co-workers and even anyone I don't know. Thank you Bill and Amanda for making the purchase of our 2015 Honda CRV such a great experience. Best Regards, Jim & Micci Harris
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