Never take out this insurance

Never take out this insurance
They do everything not to reimburse
A claim in July 2019 and still no reimbursement in January 2020
They do not understand anything and there are far too many contacts for just one file. They only know what to say: "I MAKE THE FILE BACK" (between us I don't know how many floors there are in their office but since they have put me up in the attic because above there is more room )
They must send 1 appeal to the opposing party but in vain ...
Leaving to put 1 more but go elsewhere and ESPECIALLY inquire well before signing your "contract"
For my part, I canceled this insurance since OCTOBER 2019 but I still have no reimbursement of the claim of JULY 2019
FLEE THIS INSURANCE !!