PrettyMagnolia

Review of Santa Clara Valley Medical Cen...

I went in today to take my 3 year old toddler for ...

I went in today to take my 3 year old toddler for dental work in the pediatrics dept 5th floor. This is by far the absolute worst experience of any type of medical treatment in my life. First off, dealing with children takes a certain type of person/people which the people working in this floor know NOTHING about. They think they re dealing with adults. On top of which, their equipment is from the 90 s as well as their strategies in procedures. Needless to say I did not go through with the scheduled procedure for my daughter after they tried to make me pin her down to put an IV in her, pin her down to take medicine, pin her down to take her temperature(under the armpit?!! Haven t they heard of forehead temp?!!), pin her down to monitor heart rate. I mean, everything was unprofessional considering they re dealing with children. I will NEVER recommend or refer anyone here. I was scheduled to deliver my second baby here in January since I m 35 weeks pregnant and that will not be happening any longer, switching hospitals for that too. Unprofessional. Lack of knowledge of dealing with patients. Never again.