Wow, I have never been treated so poorly at this r...

Wow, I have never been treated so poorly at this resort as I have this year. Very very poor lack of communication to the change of rules with the new owner, and then to have the bell boy make us push our own cart downstairs, then down to the car and proceed to watch us load the car up and also expect a tip for doing nothing???? It was great the past two years so upset we will never be coming here again because we cant even enjoy ourselves.