I was frustrated initially when I was sent on afte...

I was frustrated initially when I was sent on after my car had been serviced already and my engine light was still on. I had to bring it back and it was a Friday, so I thought I wasn't going to have a vehicle. Doug was amazing to work with. He ensured that I had a loaner car until the issue was fixed free of charge. He worked with his team to also make sure that they did a detailed inspection the 2nd time around and the quote at the end was a lot less than expected and my vehicle runs great now without the jolting in the transmission. Doug was professional and had great customer service the entire time. I never got to actually meet him in person, but Thanks Doug!!