Ellie Le

Review of Lawless Chrysler Jeep Dodge

Had an appointment booked a week ahead for have my...

Had an appointment booked a week ahead for have my shocks replaced. Drove 2 hours during holiday traffic to get there in time. An hour and a half after i drop off the car, i was told that the struts they ordered for my car is wrong and that the correct one will not come for another two hours. So i was able to call my job and arrange to leave the car there longer. When i came back to lawless. I was told that i need to take my car home and reschedule because that was no way that they can work on my car today. This is a lot of stress for me as now i wasted my whole day as i had to planned it around work, being over 9 months pregnant, and wasting my friends day who had to pick me up and drop me off because this place would not provide any rental or car drop off service. Lets just say i had a really frustrating and exhausting day and today my car is still not done and i am giving birth in a week. Lets hope all goes well at my next appt as i already called in to make sure the parts are there and correct and i was inform that they are all set and ready for my appt.