Jason Schiller2222222222222q2222222222

Review of ARRIGO DODGE CHRYSLER JEEP

I USED ARRIGO DODGE WEST PALM EXPRESS OIL CHANGE S...

I USED ARRIGO DODGE WEST PALM EXPRESS OIL CHANGE SERVICE RECENTLY EVEN KNOWING ABOUT THE REPUTATION THE DEALERSHIP HAS WITH SCAMS AND OVERALL SHADYNESS OF BUSINESS OPERATIONS. I DECIDED TO GIVE THEM A CHANCE. I ASKED THE SERVICE ADVISOR FOR AN OIL CHANGE AND TIRE ROTATION. THEY SAID THEY WOULD DO BOTH. PRIOR TO ARRIVING AT THE DEALERSHIP I MARKED ALL 4 TIRES IN ORDER TO MAKE SURE THE ROTATION WAS COMPLETED. AFTER WAITNG 2 HOURS THE ADVISOR SAID MY VEHICLE WAS FINISHED. I SIGNED SERVICE FORM STATING THE OIL CHANGE WAS DONE ALONG WITH THE TIRE ROTATION. WHEN I RETURNED TO MY VEHICLE THE TIRES WERE NOT ROTATED. I BROUGHT THIS TO THE ATTTENTION OF THE SERVICE ADVISOR. SHE TOOK THE PAPERWORK I SIGNED AND TOOK MY VEHICLE TO THE BACK GARAGE. 10 MINUTES LATER ANOTHER MANAGER CAME OUT AND GAVE ME ANOTHER SERVICE FORM STATING THE TIRE ROTATION WAS NOT DONE BECAUSE THEY DID NOT HAVE THE PROPER EQUIPMENT TO TAKE THE WHEELS OFF. THIS MAKES ME WONDER....SO WHAT ELSE DIDN'T THEY DO?