Danielle Tomassini

Review of The Westin Paris-Vendôme

I was torn between giving the Westin 4 or 5 stars,...

I was torn between giving the Westin 4 or 5 stars, but there wasn't much I didn't like so I'm giving it the full 5 stars.

I'll start with the cons: our room wasn't ready because a platinum member didn't check out when he was supposed to (checked out at 5:30pm) and they were fully booked. When we came back after dinner, 7:30pm, it was finally ready. Well, sort of - they hadn't prepared the pull out couch for my son, so we called the front desk and told them we needed it done immediately as he needed to get to sleep.

The second con was that on a couple of the days housekeeping didn't come until 2pm or later. This was an issue because our son naps in the middle of the day. One of the days they were in the middle of cleaning when we came back so we had to wait 30 mins to come back to our room. After this happened the second time we made sure to ask the front desk to have housekeeping come earlier.

The last con is a smaller one, but they ran out of water so we would need to go to the front desk to ask for some.

Now onto the pros.

Location was great. Pretty easy to walk to most sites, within 10-20 mins walk for most things, and others that needed a drive, it was easy to get an Uber or taxi.

Service was great. Given the room issue we had, they provided us breakfast during our stay. Also, when we checked in, it was my son's nap time, so they gave us a waiting room - basically a room we could unwind/nap/refresh in until our room was ready. Front desk and concierge was always helpful, and turn down service was nice.

Room was great. We got a junior suite so my son had a place to sleep. Enough room for the three of us. Although I'd say the bed wasn't as comfy as a typical Westin bed, but was still good. Also, there weren't outlets or usb plugs right next to the bed which would have been nice.

Restaurant for breakfast was good. Would definitely get crowded by 9:30am, but the staff was good about trying to accommodate everyone. Buffet was good including omelet station, scrambled eggs, potatoes, bacon, yogurt, breads, cheese, oatmeal, fruit.

I am a Starwood member, so that does sway my decision often, but I would have no problem staying here again.