Very nice customer service on restaurants. We alwa...

Very nice customer service on restaurants. We always felt like going more there. But the barman downstairs consistently has always sour face, is rude to everyone with dark skin. My sister went to order a drink and there was a man waiting before her. She did not know if he was waiting for drink but she was shouted at saying queue! Queue! This is not five star level of service at all. He could have been polite but instead he tried to reason saying other patrons might get upset because of queue jumping. So are we not patrons of the hotel then? We are british and nobody loves queue more than us! Just because we do not look typical british family we have been made to feel different by not all but a lot of staff. He always greeted other people hello but always had sour face for us. We like to drink tea and relax after dinner but he commented "why always tea? Its like a bazaar!" Others have tea too but I doubt he would dare to say something like that. Bazaar because of our skin colour? While a lot of staff made us feel so comfortable, things like this soured our experience. Hilton chain of hotel prides on training their staff to go above and beyond but this five star hotel staff might need humanity training