Rissa Noel Review of Stevens Pass Mountain Resort
Great resort! We come here every year with a mixed...
Great resort! We come here every year with a mixed group of people with different skill levels and there are lifts for all of us. They have night skiing several nights a week and restaurants with great service, food and drink options as well as heaters to dry off and warm up with. Our favorite server is Billy!! He is the best!
I was concerned about the large corporation (Vail resorts) buying Stevens pass recently and what it would do to the customer service and pricing. During our latest trip the weather was very rainy and the snow was rather terrible and the lovely Mia at the help desk gave us several options and offered a refund if we decided the weather wasn't worth riding in after one lift. I was blown away by Mia's level of kindness and customer service and am no longer worried about the change of hands to Vail resorts. Keep it up! Oh and please keep doing the "Stay and Play" package with Leavenworth because it's awesome and we use it every year and tell everyone about it!!!
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