D

**PREPARE YOURSELF FOR A SHORT STORY**

**PREPARE YOURSELF FOR A SHORT STORY**
Walked in and went to the customer service desk. Shortly after was greeted by Jake Summit. Jake was very friendly and professional. Showed us the exact car my father was looking for. Explained all the features of the vehicle and then we went for a test drive. My father was pleased with the vehicle so we sat down and started the process everyone dreads, the negotiation. Jake made us feel very comfortable and put no pressure on us. Long story short, the sticker price was 56k. We were asking 45k. Yes. That s very steep. The first offer from Lexus was 52k. We asked if they could meet us around 48k out the door. The sales manager, Victor came over and explained how that was a ridiculous offer and that 52k out the door was an amazing deal. After some conversing, he goes to say how my father and I had no common sense and that passing up on this amazing deal would be an idiotic move. We left. Jake and I kept in contact due to the fact my father does not speak English well. After about a week or so, my mother wanted to go see the vehicle and so we did. She was intrigued by the vehicle but could care nonetheless because it was going to be my fathers car and she had bought a new 2016 limited RAV4 last year. After my mom saw the vehicle, Jake brought us inside to sit down and see if he could still earn our business. After a short conversation, we worked out a deal and got a new 2018 RX350. This was a Sunday and the rmv was closed. Jake offered to deliver the vehicle Monday afternoon in which we accepted. Now the reason I gave it four stars was because of the sales manager, Victor, for saying we had no common sense for taking the previous amazing deal but gave us a better deal a week after. If you are going to come here, ask for Jake Summit. Superb professionalism and never pressured us into something we didn t want.

Comments:

No comments