Location is nice and staff is ok. For business thi...

Location is nice and staff is ok. For business this is not the best experience because of some very, and seemingly unnecessarily, tight rules they have. Called ahead, asked politely for a slightly earlier check in so as to not bring a suitcase to my clients office and they said I had to be there in person. No way around that, so I could risk going to hotel and wasting time for nothing. Again, pretty locale, staff is alright, they just don t seem to have that friendly customer service focus.