My son has ordered phones from here before and the...

My son has ordered phones from here before and they had been OK. So I got him to order one again mid December for a Christmas present. Similar to other reviews. It did not arrive until mid January after a lot of chasing. I had ordered the top finish but when I opened it, it has the screen not pushed in and chips to the surround. I had great difficulty getting hold of the company as they use a bot system. Finally I got so frustrated I requested money back and posted back to them. Now mid February still no refund and considering legal action. In summary if you are lucky and you get a good phone, be happy. If there are any issues then good luck. This is obviously a poorly run company that puts turnover above customer service. As others have said AVOID.