B

Poor customer service not player friendly at all t...

Poor customer service not player friendly at all treats players badly. Poor and outdated room, got a suite paid for the upgrades and it has a window that has been blocked by a brick wall with no sunlight at all. Like a basement dungeon. Could not reserve a seat for NFL in the sports book area and was told to go see a host who did not care about it and never even bothered to try to help me. Very poor customer service and really not player friendly. Spent $200 to sit to watch college football and they wanted $400 for nfl which I would have paid but they wont even Reserve that for you unless you have a hook up. Will never stay here again.

Since writing this review I had been contacted by a host and will give them another try. Maybe it was just a off week for them. However I think it could be really fun.

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