Robert Cosmas

Review of Prospect Airport Services, Inc...

This review is about an employee, not about the bu...

This review is about an employee, not about the business itself. I was flying out of O'Hare, I was having terrible leg issues and using a cane. I had 40 minutes to get to the gate, but at O'Hare that can be a half mile away. I knew there was no way I could make it walking. Two Prospect employees with an empty wheelchair happened to be walking by, I asked them if they could help me. The fellow with the wheelchair, Rafay, said he was just heading on break but would take me to the gate instead. I'm a 200 lb guy, Rafay worked hard to go up/down those ramps to get me to the gate quickly. I'm very grateful for Rafay, without his help there was no way I would have made it!