matteo olivi

Review of Elica Spa

Gross problems with post-sales assistance.

Gross problems with post-sales assistance.
If you have a problem, as trivial as mine of the lack of a particular nut related to the hood, there is no person in this company that is worthy to lend a hand to solve the problem. No need to call the toll-free number, contact the assistance service that in my case is in Ancona.
Absent availability in solving a client's problems. And for the record I have a top range hood. Wasted money and misplaced trust.