Hotel with all good facilities but the route which...

Hotel with all good facilities but the route which leads to hotel is very dark without street lamps you cannot go out after 7pm. Average hotel, with poor service and rooms are with lizards and insects with bad smell in bathrooms. I am very sad to taste Hyderabadi Biryani (actually which is chicken pulav) at this hotel and tried to inform with restaurant staff, unfortunately they are rude and said we are serving this since 15 years. Felt bad with their words.