John Van Dyk

Review of Vivint

I would not say I am exactly happy with them. The ...

I would not say I am exactly happy with them. The thermostat that we used would not work half the time and finally we replaced with a regular one because it kept failing every time it got cold out. The motion sensors do not always work correctly, door lock does not lock from my phone anymore. I have had multiple service calls and have basically given up on the system. It just basically sits there doing nothing now. The camera records every minute even when no one is around the house at all. I would not recommend the system at this point.
On the plus side their people at the customer service center are really nice and easy to talk with and have a great way of doing things.