Zach Lowenstein

Review of Sheehy Honda

This review is for the service department. Went he...

This review is for the service department. Went here for an emissions test. Only went here because I bought a car from a Sheehy dealer in Maryland, they said since I live in VA go to one in VA for the emissions test as it will be free. Emissions machine apparently broke during the test but no one said anything. I only knew because I asked where the report was, the service advisor went to check, he came back and said sorry we couldn t complete the emissions test. Wasted a whole hour for nothing. And they didn t do anything to make it up to me, just said come back another day. Went elsewhere and got it done in 15 min. I understand machines break. It was the lack of communication, waste of my time, and lack of a care on their part for having wasted my time. Won t return.