Bed was uncomfortable. Phone in room didn t work. ...

Bed was uncomfortable. Phone in room didn t work. Thermostat doesn t go below 70. They would not give a late check out. Lobby was dirty at 7:30am. Not worth the money.

Response to Brian: The shower had dried, bright blue, soap not only on the shower tile but also on the shower curtain & it was obvious that it had been there for a while. For any room above $250 for a single night, I don't think it's too much to ask for the room to be clean. I told staff at the Hyatt about this & all I got was an apology. Y'all still charged me full price to sleep in a dirty room. Next time I'll spend a little more to stay in a clean hotel.