Saad Iqbal

Review of Passport BMW

Started looking at BMW X1's this past month. Stumb...

Started looking at BMW X1's this past month. Stumbled across a 2017 that appeared to be a pretty good deal. I was on a third party site that had the Vehicle listed from BMW passport of Maryland. I clicked on, I am interested in this vehicle and I kid you not within 35 seconds I received a call from their sales person, Ben Stith. He asked me details on what I was looking for. Answered all of my questions, gave me a detail account of what the dealership is all about. To be honest initially I thought it was just another sh-peel about, you know we are the best, yadi yadi yada, but I soon found out that these guys go above and beyond to make sure that you have an amazing experience. I told Ben that I had already driven the car and was interested in it, I will come only if the price is right and then we can test drive this vehicle specifically. He asked if he can call me back and sure enough within an hour later, I had an offer that... I honestly didn't even have to re-negotiate. I knew it was an excellent deal. I scheduled the time to come and see the car the next day, the car was already parked in the front and Ben was waiting for us. We went through the test drive, did the paperwork and were sitting in the finance managers office in less then 1.5 hours. Which I think is phenomenal, considering most people spend 7-8 years average at a dealership. Once at the finance office, I met Jeff Steel. Personally, I have never met another finance person like that, specially at a car dealership before. He was very nice, laid out all of our options and did not try to do an unnecessary up sell. He recommended what options are reasonable and why. He also gave us some good financial advise on what are best down payment options (even if you have extra) and what are some of the best ways to make the payment. All in all I was out of the dealership with my new car in 2.5 hours. I have never experienced anything like this at another dealership. And if you are in the market for a luxury vehicle and would like to get a luxury experience, please start your search with Passport BMW. I know I will be coming back for the remaining 3 cars :).