Knowing that to place is renovated I was excited ...

Knowing that to place is renovated I was excited about seeing more upgrades in rooms. I was not happy with the service and it was not up to par. I waited 20 minutes for shampoo and conditioner and waited about 6 hours just to get a crib for my 7 months old daughter. Attitudes from workers when asking them a question. I am an Hilton honors member and I've never ever being a hilton honors member experience service like this i guess it's just this place maybe some more hospitality training. The manager took off 69 dollars off my room but that is it. That wasn't even half of what I spend on this room she was very nice but when I asked for if she can take care of my car valat payment she said no I can only do one and I said wow ok. I guess this is just philly and how they do it in that city.