An AMAZING experience!

An AMAZING experience!
Any car purchase is a gamble - I have bought cars from main dealers that have had to go back within the first 30 days, I've also over the years bought many used cars-with good and bad experiences. The experience with FM Motors was the most professional I have come across. All credit to them. There is a reason they have been around for so many years and I imagine they have a lot of return custom. YOU CAN TRUST THIS GARAGE!!



I live over 250 miles from the garage so logistics were difficult for them but I cannot praise the professionalism and customer service highly enough. A used car dealership, 250+ miles away from a client with an issue car could easily have taken a less scrupulous approach but the aftercare from FM was incredible.

After 20 days of the issue FM motors offered me 2 options. 1. I could have the full engine replaced at their cost 2. I could return the car for a full refund.

Due to logistics I opted for option 2 of a full refund. FM motors arranged pick up of the vehicle from me (again at their cost) and then bank transferred the full refund amount within 24 hours.

The company were aware that I had bought the car for my wife to run the kids about and they were very conscious of that fact throughout. As mentioned a used car purchase is a gamble at anytime - but these cars take the risk away by dealing with things 'incredibly' with respect to any aftercare service.

A genuine 5* review. An exceptional aftercare experience. To re-iterate 'YOU CAN TRUST THIS GARAGE'