Paul Jackson

Review of Sunset Porsche Audi

I could not have been happier with the service I r...

I could not have been happier with the service I received recently on my mature Audi Cabriolet. While it's a stately 20 years old--the top had stopped functioning, it wouldn't retract, so not such a fun car. A convertible that doesn't convert is kind of sad. The estimate with new parts was $4500 (since Audi wouldn't supply just the necessary part, but a kit), probably as much as the car was worth. Sunset did (for a price of course) diagnose the specific problem.

With this information, I was able to buy a used hydraulic pump on the internet and they agreed to install it for me. I was thrilled to have it working again. Though I didn't end up spending a lot, everyone with whom I interacted at the dealership was helpful and gracious especially my service adviser Larry Laing. They sent a driver to pick me up to retrieve the car and had it washed. The labor was 2/3 the estimate and I had a coupon so it was great. I will definitely go back for future service visits.