Rodney Gross

Review of Rubens at the Palace and Hotel...

We stayed in the Rubens for two nights over Christ...

We stayed in the Rubens for two nights over Christmas (2015) and I have to say how excellent we found the, accommodation, the general areas, the food & dining room, the bar, reception and even before we arrived the service from reservations. The service provided by the staff in particular, with their politeness smiles and always so helpful was really appreciated. Also the delightful treatment of our dog Brody and the effort made before our arrival. The hotel s policy of keeping the pet with you at all times is most unusual and the best we have experienced anywhere. The staff all treated Brody as special, which made our stay all the more enjoyable