Our family of 5 recently stayed here for 5 nights ...

Our family of 5 recently stayed here for 5 nights for an event. Our toiletries were never replaced and we did not have enough towels. The a la carte cafe was overpriced (nearly $4 for a small water bottle) and the rooms/building were outdated. We ve stayed at other Hyatt Regency hotels and this was the most underwhelming experience we ve had.