We stayed at this establishment for a wedding and ...

We stayed at this establishment for a wedding and booked through a third party service. When we arrived to check-in, we found out that the third party vendor did not notify the hotel that we needed a crib for our baby. It was a long weekend and the hotel notified us that they didn t have anymore cribs. My husband and I were both concerned at how the heck we were going to survive the night... well the hotel staff legit RAN OUT to buy a crib so that our baby would have somewhere to sleep. Now if that doesn t qualify as incredible customer service and care for your patrons - I don t know what does! We stayed at a downtown Halifax hotel for the first leg of our trip, and it pales in comparison to this hotel. Beautiful, spacious rooms a gorgeous, newly renovated bathroom and lovely staff. Would recommend this establishment to anyone and everyone.