Semi homesteading & Homeschooling

Review of Ronald McDonald House Charitie...

We love RMDHC! They have helped our family so many...

We love RMDHC! They have helped our family so many times. However, this house is absolutely horrible. We have stayed many times here and are very grateful. But the staff who are employed here DO NOT CARE about the sick children/Families.
Every time we have stayed not one staff member has been friendly. When coming into the house to check in your made to feel like your bothering them. If you need anything and come up to the desk your often left standing there helpless until someone acknowledges you so you can ask a question or ask for something.
Not one staff member has ever asked me how my child is doing or bothered to even say hello when you come in the door. So many times my children have tried to talk to the staff members and generally are just smiled at or completely ignored.

One time my oldest child had an emergency while we were staying there and I had to call 911. I was yelling asking for help and luckily a family heard me and helped. They went to the front desk and explained what was going on. The entire time we never once saw anyone who works there come check on us or lead the EMS to us. rather another house guest did. when i came back to the house a few hours later to get a few things not one of those same staff members asked me how my daughter was doing or asked what happened.

This last stay was the absolute worse. I can deal with rude unfriendly people. Our family of a 8 month old, 3 year old, Me, dad and the patient are not allowed to all stay there at once. When we were planning this last stay due to some very serious surgery our social worker reached out to the house and booked everything for us. We were told we needed to stay within 5 miles of the hospital ( we live 2 hours away) for the first 24 hours after discharge. We got discharged at 2pm. From 2pm it was Me, and the 3 kids resting in the room. At 7pm my husband (their dad) arrived. He brought dinner and we ate. At 8pm we were asked to meet in the office and were told we had to leave because our oldest had been discharged. several calls later from the hospital we got it all straightened out but were told only 4 people were allowed to stay. no where on any of the paperwork you sign there (even with house rules) does it say you can only have 4 people to a room. They said one of the children or an adult couldn't stay. Then they accused us of abusing their resources and taking up rooms. The house was currently very empty and we never eat their food because it isn't kid friendly or gluten free. Again the rudeness and unfriendliness was at its highest. We will be contacting who ever is in charge of that house and providing a very detailed report of everything that was said and what happened but we will NEVER STAY HERE... just look around the house.. you wont find it very full. there is never a waitlist, and you wont find very many children. ITs because they don't care for families!!!!