R

Robert McNish

4 years ago

Stayed here many times. Just had an experience th...

Stayed here many times. Just had an experience that defines the hotel. Nice hotel, great location, leadership failure. An anti-guest, pro-Hotel policy, unthinkingly enforced for CYA reasons by deer in the headlights staff = never again will I stay there. Way to lose about 50-75 nights a year Essex House management!

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