I have mixed feelings about this hospital.

I have mixed feelings about this hospital.

As an adult patient: 3 stars. Sometimes the ER is great and other times it's awful. Wait time can be long at times but then fast. Some nurses can insert an IV others you would swear have no clue. Have never really had a bad experience with a dr. It seems ok.

For a child: 4 stars. Drs and especially the nursing staff are exceptional with bed side manner. Though would never recommend a catheter for an infant or small child, please request bagging. Injuries occurred by the catheter two times.

Maternity - 4 stars, so badly want to give them 5 stars because the staff is exceptional. All of them. They are extremely understanding about special requests and special circumstances. Absolutely amazing staff. But the beds and furniture are so rediculouly uncomfortable. To the point it's down right painful to stay there. The rooms are terrible to stay in for admittance. Rooms are very tight and small.

Emergency surgery adult - 4 stars, the staff is amazing and the drs do everything they can before rushing you off for emergency gallbladder surgery. The techs and nursing staff are amazing. Couldn't ask for better care. The hospital beds or down right painfully uncomfortable. Want to give 5 stars but can't just because of how uncomfortable it is to stay here.

Day Surgery - 5 stars. For both the family in waiting and me as the patient. They will do anything they can to make everyone comfortable. Thank you!!!

Billing - negative stars - what in Gods name is wrong with your billing department??? Improper charging to the insurance, not charging insurance, trying to charge the insurance for treatments that never even given. They make this experience a nightmare. Literally it's a nightmare. Double billed, over billed, you name it. Nothing is correct. I have to keep an excel spreadsheet and cross check every bill I pay with insurance statements and other bills in order to make sure I'm not over paying my out of pocket and guaranteed there is always a dispute I have to deal with. I pay late just because of how many hours of work I have to put into researching if I actually owe the amount I'm being charged. Seriously if you want me to pay you on time - fix your billing problems. Don't make me have an anxiety attack each time you send me a bill.

Seriously - my overall experience rating is a 3 because of how bad the billing is.