Rahmon O. Momoh

Review of BMW of concord

I went in for service, and I was not given a writt...

I went in for service, and I was not given a written estimate when I dropped the car off. I was given a ballpark estimate which was not printed. That was the first time I've never received a printed estimate for service at any dealership. I even told the technician that I had a coupon which he acknowledged. When I picked up my car, the final bill was almost double the amount I was verbally told. Buyer's beware... Make sure you get a written estimate when you drop off your car. Otherwise, you will get a surprise final bill.