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Review of BES Utilities

By far the most untrustworthy utility company I ha...

By far the most untrustworthy utility company I have had the displeasure of using. Stupidly, I agreed to sign up to a four year term. I felt BES will take any opportunity to overcharge, took ages to resolve my final bill. I was once charged for not using enough electricity! On this basis it really didn't surprise me when I found out OFGEM had fined them twice. If I remember correctly paying a penalty for not using enough electricity was the reason for one of the OFGEM fines. You also have to call an 0844 number and sometimes wait ages to get through to someone. Most unscrupulous utility company I have ever come across.