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Kaylynn Smith

3 years ago

We are paying in the upwards of 2000 to stay here ...

We are paying in the upwards of 2000 to stay here and have found many many problems. Our room phone wasn't connected and our room had no where to connect it. Half of the attractions and activities on their map are no longer in use or they no longer open. Their restaurants are pretty much all the same. Some of the staff don't seem to even be around when you enter a place. There seems to be little to no order around here .my son has been knocked over at least 4 times by children running at full speed with no adults around. The stairs to the up and down floors are not child friendly at all. For the pros there are a couple. The rooms are clean my kids had fun that's about it. For the price we are paying I expected better quality. Their app also does not do anything worth while and is no help. They have yet to up date their own map to show the closed down stores and attractions Wich is highly annoying when you kids are excited to go to a place and are told it's no longer there.

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