Zaheer Ahammad

Review of South Seas Resorts and Vacatio...

Wow where to begin. The entire place is easily 30+...

Wow where to begin. The entire place is easily 30+ years old based on the design and condition of the halls and structure. I have seen Motel 6s with better looking interiors than this place. When we first arrived we noticed that the toilet had fecal matter and cigarette ashes in and around the toilet. When we called the front desk to inform them, instead of being polite and understanding we were greeted with a very hostile response. We were told that someone cleaned it already, not sure if that s implying that we were the ones to make it dirty but that s completely unacceptable from a customer service perspective. To make matters worse the freezer smelled like a fish died in it weeks ago and marinated in the filth for weeks. When we called again we finally spoke to someone who said they would send someone to come take us to our new room. Then we waited over an hour for them to arrive which after a few more calls someone finally did.

The second room we were given was much much better and cleaner. The design was updated and more sleek. Jacques personally came out to show us two other rooms to choose from. For that reason I debated updating the review from 1 to 2 stars but to me it was too little too late.