Left several voicemails about adopting a particula...

Left several voicemails about adopting a particular older cat over the span of a week to both the adoption coordinator and the main desk. Never received a call back, despite leaving my number clearly several times. Finally able to visit in person during business hours and was still able to adopt that particular cat within an hour with no hassle, although I was surprised that she was still there. They even lent me a plastic cat carrier when my new pet attempted to tear her way out of the cardboard one. Toys and beds seem to be cheaper here than at a pet store, and they accept donations of pet supplies and food. Overall I had a great experience in person but the phone thing just really irritated me. While I was in the office I observed the front desk answering the phone multiple times, so I know it works.