Andy Jackson

Review of Fairmont Scottsdale Princess

Beautiful and creatively designed/ laid out resort...

Beautiful and creatively designed/ laid out resort property. Lots of pool options, a couple of excellent restaurants on premise (highly recommend La Hacienda), top notch spa, and service in general was top notch. We did have one complaint that we should have dealt with promptly but due to our schedule didn't... We stayed in the newer Sunset Beach building, which while it was very nice, our bed had a plastic mattress cover, which was noisy and made us very hot while "trying" to sleep. On top of that, a flat sheet rather than fitted sheet was used, and it would not stay tucked under the mattress and bunched up on the plastic mattress cover. We had 3 pretty lousy night's sleep as a result. When I mentioned this upon checkout the lady at the front desk basically said "sorry" and that was it... We should have mentioned it after the first night but our schedules were very hectic and we didn't take the time - so, beware of that!