trishdesires

Review of Mike Haggerty GMC, Buick, and ...

Unfortunately, I did not have the same experience ...

Unfortunately, I did not have the same experience as others. 1st: How many times do u have to tell a new salesman, Kevin R, that u do not like a car he is desperately trying to sell you? This tells me you are more concerned about your sell than my needs. My refusal to drive the car should have been the biggest clue but it wasnt. NOTHING is worse than being pushed into a major purchase u dont want and a salesman who ignores your direct requests because he is "trained" to do otherwise. 2nd: I spent hours looking at 2018 models they wanted me to buy and getting a tour of a service center I didnt ask to see after a long work day. Everytime I stated what I desired he told me what he needed to do or say bc he was in training. So no one trained this guy on reflective listening. I HATE being stuck with the trainee who doesnt have natural closing skills. Last, I was surprised at the limited inventory and colors available. But, thanx to one deaf trainee I ended up financing the SAME make, year and model from another GMC dealership in the far suburbs for $8k less than what Mike Haggerty tried putting me on the hook for. So my advice is...avoid the new sales guy who's only interested in pleasn the bosses and only visit this dealership if u want to be overpriced for a 2018 model.