Samanda Webb

Review of Crown Chrysler Dodge Jeep Ram

If I could give a zero I would. I went into this l...

If I could give a zero I would. I went into this location to get an appraisal from my car. Unlike other dealerships like CarMax, they will not give you a copy of the offer. Long story short, I went back to take up the offer and was told right before signing documents a different price. The sales person never confirmed the price or anything. I waited there for over 3 hours to be disappointed. Integrity means everything and that they don't have. If he would have came to me and said the rate changed due to mileage or something. I could have respected that a little more. The amount they offered me on the previous day was my payoff amount. Which I never disclosed that information until I went in to sale the car. That explains why we had to wait so long because they had to go back and change the original offer information. I'm so disappointment with this dealership. Money definitely wasn't the issue, it was the fact that the sales person lied.